Data protection statement

Data protection at Phoenix Testlab

We are delighted that you are interested in our company, products, and services and would like to provide you with some key information regarding our approach to protecting your personal data.

Protecting personal data is crucial, particularly in tomorrow’s Internet-based business models and when developing Internet-based economies. With this declaration on data protection, we therefore want to emphasize our dedication to protecting your privacy.

Our staff and the appointed service providers are through to confidentiality and to comply with the provisions of the EU General Data Protection Regulation (GDPR), the German Federal Data Protection Act (FDPA) and other relevant data protection regulations required.

We take the protection of your personal data seriously and strictly adhere to the rules of the data protection laws. 

For explanation: “Personal data” means any information relating to an identified or identifiable natural person (data subject), for instance, name, physical address, contact data, user ID, IP address, photo and video recordings, location data, etc. 

The following declaration offers you an overview of how we intend to protect your data

Use and circulation of personal data

Any personal data, which you provide us with via our website or among other channels, will solely be used for correspondence with you and is exclusively collected, processed, and saved for the purpose you intended when submitting the data. In addition, we will use this data to update our database and send you, to the extent permitted by law, occasional offers and inform you about new products, services, and other items that might be of interest to you. You may at any time revoke your consent regarding this use of your personal data by simply contacting us at .

If required, information from PHOENIX TESTLAB GmbH will also be passed to related companies, service providers or other third parties. This may be necessary to perform a service or transaction requested by yourself, such as order processing, event and seminar registrations, for customer service purposes or to provide you with information regarding services or products. When passing on personal data to third parties, we shall limit this to the information necessary to provide our respective services. The respective third party must only use this personal data to perform the service required or the transaction needed, which is commissioned in our order. In doing so, the service providers are obliged in writing to adhere to the applicable Data Protection Act, usually by an agreement for data processing according to art. 28 GDPR.

We shall never share, sell or otherwise provide your personal data collected by us to third parties for marketing purposes.

Data processing on this website

For security and technical reasons, PHOENIX TESTLAB GmbH automatically processes information transmitted by your browser on our systems. This includes in particular:

  • Browser type/version
  • Operating system used
  • Requested URLs (website) on our systems
  • Referrer URL (the website that referred to our website)
  • Host name and full IP address of the computer accessing the site
  • Date and time of call
  • Data volumes and file types called

This data will not be consolidated with other data sources, and we do not carry out personalized statistical evaluations on the basis of this data.

Notes regarding IP addresses:
IP addresses are essential for the transmission of websites and data from our servers to your  browser. They are the “addresses” for information you request from our web servers. However, IP addresses are regarded as personal data and are therefore processed by us in unabridged form only to the extent technically required.


We require a valid e-mail address in order for you to receive a copy of the newsletter displayed on our website. You also have the option of providing additional data about yourself (title, name, company, postal address). Following registration, you will receive an e-mail from us containing a link. This link is used to confirm that you wish to receive the newsletter (“double opt-in”). This is a means of verifying the e-mail address you provided and ensuring that no third parties have ordered the newsletter using your e-mail address.

The data provided optionally during the newsletter registration is used to personally address the newsletter to you as well as for Phoenix Testlab’s own advertising purposes. This includes updating our customer master database or providing you with information on our products and services in addition to the newsletter.

You may revoke your consent to us saving your data and using it to send the newsletter or promotional materials at any time. To unsubscribe from the newsletter please use the unsubscribe function in any newsletter or advertisement received from us. Furthermore, you can also send an e-mail to stating that you wish to unsubscribe.

We rely on a German service provider to distribute the newsletter. They are obliged in writing to observe the applicable Data Protection Act and we thereby ensure that your data is never passed on to third parties or used for purposes other than sending Phoenix Testlab news. Your data is stored exclusively in European data centers.

Our e-mail newsletter may contain links to special Phoenix Testlab websites or websites of third parties.

Information on the processing of your personal data within the dispatch of the newsletter can be found here:

Contact forms

Your personal data, which you provide to us when using the various contact forms, will be used to process your specific request to us.

Information on the processing of your contact data in this context can be found here:

Seminar registration

Your personal data, which you provide to us when registering for a seminar, will be used to organize and conduct the seminars booked.

Information on the processing of your data regarding seminars can be found here:

Customer relationship management (CRM)

Information on the processing of your personal data, which you provide to us when contacting us as a customer (eg personally, at trade fairs, in surveys, by phone, etc.), can be found here:

Request for quotation/order processing

Your personal data, which you provide to us within the request for quotation, order processing, sample order, license processing, configuration, etc, will be used to processes the relevant business transactions with you.

Information on the processing of your data within the processing of these business transactions can be found here:

Supplier management/Purchase order processing

Your personal data, which you provide to us when registering in the supplier portal or within the processing of purchase orders, will be used to process the relevant business transactions with you.

Information on the processing of your data within the supplier management and the processing of these business transactions can be found here

Application data

The processing of your application with us is done by Phoenix Contact GmbH & Co. KG whose website we just link. Please note the detailed information in the context of the registration in the local career portal.


Our Internet pages use cookies in several locations. Cookies are small text files that are stored on your computer and are saved by your browser. They are used to make our Internet pages more user-friendly, effective, and secure. As such, they enable the technical implementation of a user session in the website of Phoenix Testlab. At the same time, these cookies provide information which enables us to optimize our websites in line with user requirements, e.g., direct link to localized websites by entering the address.

Some of the cookies used by us are session cookies. These are automatically deleted once you exit our website. Some cookies are used which are saved for a longer period of time. The maximum storage period of a cookie can be up to one year, for example, when saving your preferred language on our website.

All cookies on our websites contain purely technical information in a pseudonymized or anonymized format, with no personal data.

If you want to prevent cookies from being saved, in your browser settings select “Do not accept cookies”. If cookies are not accepted by the browser, the scope of functions of our websites may be severely limited. A number of functions are no longer available. This may also be the case if you visit our website in the so-called “Private Mode” of your browser.

We ourselves do not store any information in the LSO (Local Shared Objects) area of your computer, so we do not use so-called “Flash Cookies”. However, other services we may link to, such as YouTube, use this function for own purposes where applicable.

cookies at
Website/name of cookie Function and content Valid until
PHPSESSID, PIWIK_SESSID Required to create the user session
Contains a 32-character alphanumeric string
Only for the current session
_pk_id.<nr>,_pk_ses.<nr> These are 1st-party cookies generated by the statistics software Matomo. These "persistent" cookies are stored on the computer and do not lose their validity until the expiration date assigned to them expires. This way we recognize whether a visitor has already been on our site and what content this person has been interested in.
Contains a 51-character alphanumeric string
13 months(_pk_id.<nr>)
30 minutes (_pk_ses.<nr>)
Piwik_ignore Opt-out cookie of the web analytics software Matomo. It is stored here that you disagree to web analytics and there is no tracking of visitor activity on the site.
Contains a 42-character alphanumeric string
24 months

Social Media / Social Networks / External Links

On our website, we do not use any automatically activated plug-ins (eg iFrames) of the social networks. Our buttons for social networks such as Xing or LinkedIn are mere links that refer to the respective sites of the provider. If you click on these links, you will be redirected to the pages of the respective social network. The instructions on data protection given there will then be applicable. This also applies to links to other third party websites.

Web analyses


The user actions on the website are recorded and evaluated by the tracking software Matomo ( Storage of the IP address is anonymous, i.e. the last two octets of the IP address are set to 0. This means the data collected cannot be traced back to a specific person.

The tracking software is used to adapt the website to the current technical framework conditions and to optimize the internet offer for the users. Forwarding to third parties is excluded.  

The tracking software is operated via a partner company of PHOENIX TESTLAB GmbH located in Germany and on its own server. Statistical data and any personal data (e.g. via registration or contacts forms) are thus stored separately on different servers. A link between personal data and statistical data can be completely ruled out.


Exclude from web analysis

You have a right to appeal against collection of anonymized data by Matomo.

The appeal is stored as an opt-out cookie, so that for example the opt-out must be declared again after deletion of all browser cookies.

 Click here to appeal.

Supplementary notes regarding use and circulation of personal data

Phoenix Testlab may be forced to disclose your data and corresponding details by order of a judicial or regulatory action. We also reserve the right to use your data to assert a claim or to defend against legal claims. In compliance with applicable law, we reserve the right to save and pass on personal data and any other data in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, and violations of Phoenix Testlab’s terms and conditions of use

Secure Internet communication

We make every effort to ensure that your personal data is transmitted and saved utilizing technical and organizational measures, in such a way that it is not accessible to third parties.

As a general rule, the Internet is regarded as an insecure medium. In contrast to a telephone line, for instance, transmission of data on the Internet can be more easily wiretapped, recorded or even modified by unauthorized third parties. To ensure the confidentiality of communications with you, we use an AES 256bit SSL/TLS encryption of our website. The encryption used by Phoenix Testlab is regarded as secure, based on the latest technological advancements. Operating systems and browsers from earlier versions also achieve this security level. If necessary, you should update the operating system and the browser on your PC to enable use of this high-grade encryption.

When communicating via e‑mail in an unencrypted manner, complete data security cannot be guaranteed, so we recommend using the postal service for confidential information.

Update of this data protection statement

If Phoenix Testlab launches new services, alters its Internet procedures or if the legal requirements or the Internet and IT security technology is further developed, this will be updated in the data protection statement. We therefore reserve the right to alter or modify this statement as required. The current version will be published here.

Right to obtain information / changing and deleting personal data Information in accordance with Article 13 or 14 GDPR

Should you have any questions that have not been addressed by this data protection statement or you require more detailed information regarding a specific point, please do not hesitate to contact us.

If you do not agree to your personal data being saved or this data becomes inaccurate, we will ensure, upon your request, that your data is corrected, blocked or deleted under the statutory provisions. Upon request, we will send you a list of all your personal data that we have stored. To do so, please contact:

Königswinkel 10
32825 Blomberg, Germany
Phone: + 49 5235 9-5000
Fax: + 49 5235 9-50010

Please appreciate that we require proof of identification to handle any requests regarding your personal data.

Information required by law where your personal data is collected (in accordance with Article 13 or 14 GDPR) can be found above related to the context within this web privacy statement or summarized here:

Data security engineer

For general questions regarding the collection, processing or use of personal data by Phoenix Testlab, as well as for general information regarding your data or the correction, blocking or deleting of your personal data, please contact us at:

- Data security engineer -
Königswinkel 10
32825 Blomberg, Germany